Security

Powerful AI. Powerful guardrails.

Viela's trust model isn't a feature — it's the architecture. Admin-scoped reads, no silent writes, and an audit trail on everything.

  • Permission-aware
  • Audit log on every action
  • GDPR-aligned

Controls

Governance built in, not bolted on.

Scoped by your admin

Viela reads only what your admin explicitly grants — object by object, field by field. Nothing is on by default.

Your permissions are the floor

Every action runs on the user's own credentials. Viela can never read or write anything the user couldn't themselves.

No silent writes

Every write is previewed and individually approved — no auto-approve, no batch-approve. Reversible within a safety window.

Audit on every action

Who saw what, who approved what, what was written where — logged and exportable by your IT team any time.

A cache, not a copy

Source data lives in Viela only as a short-lived, deletable cache, refreshed on your cadence. Your CRM stays the system of record.

Encrypted and never trained on

TLS in transit, AES-256 at rest, credentials encrypted per organization. No training on your content. Ever.

Enterprise-grade, from day one.

Viela is opening to a select group of revenue teams.